Frequently Asked Questions (FAQ)

1. What kind of products do you sell?

We offer a curated selection of imported beauty products, including skincare, makeup, and personal care items from trusted global brands.


2. Are your products authentic?

Yes! All our products are 100% authentic and sourced directly from authorized distributors and suppliers.


3. How long does shipping take?

Shipping times vary by location:

  • Local orders: 2–5 business days


4. Do you offer returns or exchanges?

Yes, we accept returns within 7 days of delivery for unused, unopened items. Please check our Return Policy for full details.


5. What payment methods do you accept?

We accept major payment methods including:

  • Credit/Debit Cards


6. How can I contact you?

You can reach us at support@benzeesstore.com. We typically respond within 24–48 hours on business days.